Privacy policy

Privacy Policy

At Ancient Ember Tattoo Supplies, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Our Commitment to Your Privacy

We are committed to:

Collecting only the information necessary to operate our business.
Using your information responsibly and only for legitimate business purposes.
Protecting your personal information with appropriate security measures.
Maintaining accurate customer information whenever possible.
Responding promptly to privacy questions or concerns.

Information We Collect

When you visit our website or place an order, we may collect information including:

Name
Business or studio name (if applicable)
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history
IP address
Device and browser information

We may also collect information when you:

Create an account
Subscribe to our newsletter
Contact customer support
Participate in promotions or giveaways
Leave product reviews
Complete surveys or questionnaires

Cookies

Our website uses cookies and similar technologies to improve your shopping experience.

Cookies help us:

Remember items in your shopping cart
Save your preferences
Improve website performance
Analyze website traffic
Provide relevant advertising

You may disable cookies through your browser settings; however, some features of our website may not function properly.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate about your purchases
Provide customer support
Verify transactions and prevent fraud
Improve our website and services
Personalize your shopping experience
Send promotional emails and special offers (you may unsubscribe at any time)
Meet legal and regulatory obligations

We do not sell your personal information to third parties.

Payment Information

Payments made through our website are processed securely using trusted third-party payment providers. Ancient Ember Tattoo Supplies does not store your complete credit card information on our servers.

Shipping Partners

To deliver your orders, we share only the necessary information with our shipping carriers and fulfillment partners, including:

Name
Shipping address
Phone number (when required)
Email address (when required for delivery notifications)

This information is used solely for delivering your order.

Marketing Communications

If you subscribe to our mailing list, we may send you:

Product announcements
Promotions
Special offers
Restock notifications
Company updates

You can unsubscribe at any time using the link included in every marketing email.

Website Analytics

We may use analytics tools to better understand how visitors use our website. These tools collect information such as:

Pages visited
Time spent on the website
Browser type
Device type
General geographic location
Referral source

This information is collected in aggregate and is not used to personally identify visitors.

Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable security measures to protect your information.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of your personal information where permitted by law
Withdraw consent for marketing communications
Request information about how your data is used

To exercise these rights, please contact us using the information below.

Third-Party Services

Our website may use trusted third-party services such as:

Shopify
Payment processors
Shipping providers
Email marketing platforms
Analytics providers

These providers only receive the information necessary to perform their services and maintain their own privacy policies.

Changes to This Privacy Policy

Ancient Ember Tattoo Supplies reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy becomes effective immediately upon publication.

We encourage customers to review this page periodically.